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        Inbound SMS Failures to Twilio Philippines Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing inbound SMS delivery failures to Twilio Philippines numbers. This incident has been resolved.
        Posted Jul 12, 2021 - 09:50 PDT

        Monitoring

        We are now observing successful inbound SMS delivery to Twilio Philippines numbers for the last 20 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 12, 2021 - 08:06 PDT

        Investigating

        We are experiencing SMS delivery failures for inbound messages to Twilio Philippines numbers. Outbound SMS from Twilio Philippines numbers are not affected. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 12, 2021 - 07:28 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).