Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      MMS Delivery Delays to Verizon, T-Mobile and AT&T Network in US Over Small Subset of Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS delivery failures to Verizon, T-Mobile and AT&T networks in the US over a small subset of short codes. This incident has been resolved.
      Posted Jun 07, 2024 - 19:30 PDT
      Update
      We are observing recovery with MMS delivery delays to Verizon, T-Mobile and AT&T networks in the US over a small subset of short codes. Our engineers are continuing to monitor the issue to ensure a full recovery. We will provide another update in 2 hours or when more information is available.
      Posted Jun 07, 2024 - 18:06 PDT
      Monitoring
      We are observing recovery with MMS delivery delays to Verizon, T-Mobile and AT&T networks in the US over a small subset of short codes. Our engineers are continuing to monitor the issue to ensure a full recovery. We will provide another update in 2 hours or when more information is available.
      Posted Jun 07, 2024 - 16:05 PDT
      Update
      We continue to experience MMS delivery delays to Verizon, T-Mobile and AT&T networks in the US over a small subset of short codes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 4 hours or as soon as more information becomes available.
      Posted Jun 07, 2024 - 13:25 PDT
      Update
      We continue to experience MMS delivery delays to Verizon, T-Mobile and AT&T networks in the US over a small subset of short codes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 2 hours or as soon as more information becomes available.
      Posted Jun 07, 2024 - 11:34 PDT
      Investigating
      We are experiencing MMS delivery delays to Verizon, T-Mobile and AT&T networks in the US over a small subset of short codes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jun 07, 2024 - 10:39 PDT
      This incident affected: CARRIER NETWORK (MMS Short Code, North America).