Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
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      SMS Delivery Failures From Registered Sender IDs in Mexico
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures from registered sender IDs in Mexico. This incident has been resolved.
      Posted Sep 08, 2023 - 16:39 PDT
      Monitoring
      We are observing successful SMS delivery from registered sender IDs in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 08, 2023 - 14:44 PDT
      Update
      We are experiencing SMS delivery failures sending from registered sender IDs in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 08, 2023 - 14:04 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Failures from Registered Sender IDs in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 08, 2023 - 13:58 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).