We are no longer experiencing SMS delivery failures from registered sender IDs in Mexico. This incident has been resolved.
Posted Sep 08, 2023 - 16:39 PDT
Monitoring
We are observing successful SMS delivery from registered sender IDs in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 08, 2023 - 14:44 PDT
Update
We are experiencing SMS delivery failures sending from registered sender IDs in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 08, 2023 - 14:04 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Failures from Registered Sender IDs in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 08, 2023 - 13:58 PDT
This incident affected: PROGRAMMABLE MESSAGING (SMS).
