Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Failures and Delays in VoiceBase transcriptions
Incident
Report for Twilio
Resolved
We are no longer experiencing any delays in VoiceBase transcriptions. This incident has been resolved.
Update
We are observing recovery with VoiceBase transcriptions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery with VoiceBase transcriptions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Our monitoring systems have detected a potential issue with VoiceBase transcriptions. Customers might see some failures and delays in Voice transcriptions, which we are currently investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with Twilio Voice Transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE US1 (Recording Transcriptions US1).