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        MMS Delivery Report Delay from a Subset of Shortcodes to AT&T US (311-180)

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS delivery delays to US AT&T on short codes. This incident has been resolved.
        Posted Feb 02, 2021 - 07:20 PST

        Update

        We continue to monitor recovery in MMS delivery when sending to US AT&T on short codes. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 02, 2021 - 07:11 PST

        Monitoring

        We are observing recovery in MMS delivery when sending to US AT&T on short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Feb 02, 2021 - 06:41 PST

        Update

        We are experiencing MMS delivery delays to US AT&T from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Feb 02, 2021 - 01:50 PST

        Update

        We are experiencing MMS delivery delays to US AT&T from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 01, 2021 - 22:00 PST

        Update

        We are experiencing MMS delivery delays to US AT&T from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 01, 2021 - 20:04 PST

        Investigating

        We are experiencing MMS delivery delays from a Subset of Shortcodes to AT&T US (311-180). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 01, 2021 - 19:05 PST
        This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America).