SMS delivery delays when sending messages to Vodacom Network in South Africa using Domestic Longcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Vodacom Network in South Africa. This incident has been resolved.

Posted Feb 12, 2024 - 01:49 PST

Monitoring

We are observing a recovery in SMS delivery delays when sending messages to the Vodacom Network in South Africa using Domestic Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 11, 2024 - 23:52 PST

Update

We are experiencing SMS delivery delays when sending messages to Vodacom Network in South Africa using Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 11, 2024 - 21:52 PST

Update

We are experiencing SMS delivery delays when sending messages to Vodacom Network in South Africa using Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in one hour or as soon as more information becomes available.

Posted Feb 11, 2024 - 20:52 PST

Investigating

We are experiencing delays in receiving message delivery reports when sending to when sending to Vodacom Network in South Africa using Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update soon as more information becomes available.

Posted Feb 11, 2024 - 20:42 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).