SMS Delivery Delays To Multiple Networks In Brazil Via Subset of Short Codes and Registered Sender ID

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple networks In Brazil via subset of short codes and registered Sender ID. This incident has been resolved.

Posted Mar 27, 2024 - 15:53 PDT

Monitoring

We are observing recovery in SMS delivery delays to multiple networks In Brazil via subset of short codes and registered Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 27, 2024 - 14:07 PDT

Update

We continue investigating an issue with SMS delivery delays to multiple networks In Brazil via subset of short codes and registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 27, 2024 - 10:11 PDT

Investigating

We are experiencing SMS delivery delays to multiple networks In Brazil via subset of short codes and registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 27, 2024 - 08:20 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).