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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays To Multiple Networks In Brazil Via Subset of Short Codes and Registered Sender ID
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to multiple networks In Brazil via subset of short codes and registered Sender ID. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays to multiple networks In Brazil via subset of short codes and registered Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue investigating an issue with SMS delivery delays to multiple networks In Brazil via subset of short codes and registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays to multiple networks In Brazil via subset of short codes and registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).