The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.
Posted Jun 15, 2026 - 14:22 PDT
Update
We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 15, 2026 - 11:36 PDT
Monitoring
We have observed a recovery in SMS delivery from Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 15, 2026 - 09:36 PDT
Investigating
Twilio customers may be experiencing SMS delivery failures from Brazil to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 15, 2026 - 08:32 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).
