Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays and Failures to Smart Network in Philippines
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
We are observing recovery of SMS delivery delays and failures when sending messages to Smart network in the Philippines. Our engineers will continue to monitor this issue to ensure it is resolves. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays and failures when sending messages to Smart network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays and failures when sending messages to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays and failures when sending messages to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays and failures when sending messages to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays and failures when sending to Smart network in Philippines. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, APAC).