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        Dual Channel Conference Recording Failing in IE1

        Incident Report for Twilio

        Resolved

        The issue affecting a potential issue with dual channel conference recording failing in ie1 has been resolved, and the service is functioning normally at this time.
        Posted Nov 17, 2025 - 16:11 PST

        Monitoring

        We have started seeing recovery for dual channel conference recording failing in ie1. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 17, 2025 - 15:56 PST

        Update

        We are investigating a potential issue with dual channel conference recording failing in ie1. We expect to provide another update in 1 hours or as soon as more information becomes available.
        Posted Nov 17, 2025 - 15:25 PST

        Investigating

        Our monitoring systems have detected a potential issue with dual channel conference recording failing in ie1. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 17, 2025 - 15:06 PST
        This incident affected: PROGRAMMABLE VOICE US1 (Conference US1, Recording US1).