MMS Messages Delivery and MMS Delivery Report Delays on a Subset of Shortcodes to Multiple US Networks.

Incident Report for Twilio

Resolved

We are no longer experiencing MMS messages delivery and MMS delivery reports delays on a subset of shortcodes to multiple US networks. This incident has been resolved.

Posted Aug 31, 2021 - 09:02 PDT

Monitoring

We are observing recovery in MMS messages delivery and MMS delivery reports delays on a subset of shortcodes to multiple US networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 31, 2021 - 08:33 PDT

Update

We are still experiencing MMS messages delivery and MMS delivery reports delays on a subset of shortcodes to multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Aug 30, 2021 - 19:56 PDT

Update

We are still experiencing MMS messages delivery and MMS delivery reports delays on a subset of shortcodes to multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Aug 30, 2021 - 03:56 PDT

Update

We are still experiencing MMS delivery delays on a subset of shortcodes to multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 29, 2021 - 19:57 PDT

Update

We are still experiencing MMS delivery delays on a subset of shortcodes to multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 29, 2021 - 15:58 PDT

Update

We are still experiencing MMS delivery delays on a subset of shortcodes to multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 29, 2021 - 13:58 PDT

Update

We are still experiencing MMS delivery delays on a subset of shortcodes to multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 29, 2021 - 13:57 PDT

Investigating

We are experiencing MMS delivery delays on a subset of shortcodes to multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 29, 2021 - 12:58 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).