Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Super SIM <> KORE Linked Accounts Are Requesting Account Linking
Incident
Report for Twilio
Resolved
This issue has now been resolved, and the service is functioning normally at this time.
Update
The fix has been deployed. Please clear browser cache before working with the console to avoid any side effects. We are continuing to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
The fix to the logic used to check whether or not to redirect users to the 'Link a KORE Account' page has been deployed. Please clear browser cache before working with the console to avoid any side effects. We are continuing to monitor for service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers are in the process of deploying an update to the logic used to check whether or not to redirect users to the 'Link a KORE Account' page. We expect to provide another update in 8 hours or as soon as more information becomes available
Update
Our engineers have identified the issue with IoT KORE linked accounts requesting account linking and the customers are unable to access to their IoT products and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue with IoT KORE linked accounts requesting account linking and the customers are unable to access to their IoT products and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue with IoT KORE linked accounts requesting account linking and the customers are unable to access to their IoT products and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to experience issues with IoT KORE linked accounts requesting account linking and the customers are unable to access to their IoT products. We are actively working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience issues with IoT KORE linked accounts requesting account linking and the customers are unable to access to their IoT products. We are actively working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience issues with IoT KORE linked accounts requesting account linking and the customers are unable to access to their IoT products. We are actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing our investigation and have discovered Super SIM is affected by the same issue.
Update
We are experiencing issues with IoT KORE linked accounts requesting account linking and the customers are unable to access to their IoT products. We are actively working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing issues with IoT KORE linked accounts requesting account linking and the customers are unable to access to their IoT products. We are actively working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Investigating
Our monitoring systems have detected a potential issue with Super SIM KORE linked accounts requesting account linking. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.