No delivery receipts for SMS originating from toll-free numbers toward Sprint handsets

Incident Report for Twilio

Resolved

The issue has been resolved and all systems are operating normally.

Posted Aug 14, 2018 - 15:18 PDT

Identified

Our systems have detected a decrease in delivery receipts for SMS messages originating from Twilio numbers sent toward Sprint handsets. Our tests have confirmed that these messages are still being delivered, even in cases where no delivery receipt is provided. We are working with our carrier provider to resolve the issue.

Posted Aug 14, 2018 - 10:59 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).