MMS Delivery Receipt Delays from Twilio to Verizon United States

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to GTA United States. This incident has been resolved.

Posted Mar 06, 2026 - 11:11 PST

Update

We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 06, 2026 - 03:59 PST

Update

We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 06, 2026 - 00:14 PST

Update

We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 05, 2026 - 22:31 PST

Investigating

Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 05, 2026 - 21:31 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America).