Inbound Call Failures to a Subset of Twilio Czech Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Czech phone numbers has been resolved, and the service is functioning normally at this time.

Posted Jul 19, 2021 - 13:05 PDT

Monitoring

We have started seeing recovery for inbound calls to Twilio Czech phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 19, 2021 - 12:35 PDT

Update

We are continuing to work with our carrier partner to resolve the issue of inbound call failures to a subset of Twilio Czech phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 19, 2021 - 10:41 PDT

Update

We are observing call failures to a subset of Twilio Czech phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 19, 2021 - 09:42 PDT

Investigating

Our monitoring systems have detected a potential issue impacting inbound calls to Inbound Call Failures to Czech phone numbers.
Our engineering team has been alerted and is actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.

Posted Jul 19, 2021 - 09:22 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).