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        Issue with port-in requests

        Incident Report for Twilio

        Resolved

        Users should no longer receive incorrect error messages or rejections when submitting a port-in request. This incident has been resolved.
        Posted Oct 29, 2025 - 13:40 PDT

        Investigating

        We are aware of an issue where customers are incorrectly receiving error messages or getting rejected when submitting port-in requests. Teams are working to resolve the issue.
        Posted Oct 29, 2025 - 13:03 PDT
        This incident affected: PHONE NUMBERS.
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