Inbound Call Failures to a Subset of Twilio Colombia Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing a subset of call failures to Twilio Colombia phone numbers. This incident has been resolved.

Posted Aug 21, 2024 - 08:42 PDT

Monitoring

We are observing recovery in subset of call failures to Twilio Colombia phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 21, 2024 - 08:39 PDT

Update

We continue to experience a subset of call failures to Twilio Colombia phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 21, 2024 - 06:44 PDT

Investigating

We are observing a subset of call failures to Twilio Colombia phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 21, 2024 - 05:51 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).