SMS Delivery Delays and Failures to Intertelecom Ltd (IT) in Ukraine

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending messages to Intertelecom Ltd (IT) in Ukraine. This incident has been resolved.

Posted Jun 03, 2025 - 18:25 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Intertelecom Ltd (IT) in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 03, 2025 - 16:28 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to Intertelecom Ltd (IT) in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 03, 2025 - 13:42 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to Intertelecom Ltd (IT) in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 03, 2025 - 11:45 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Intertelecom Ltd (IT) in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 03, 2025 - 10:54 PDT

Investigating

Our monitoring systems have detected a potential issue associated to SMS Delivery Delays and Failures to Intertelecom Ltd (IT) in Ukraine. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 03, 2025 - 10:37 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).