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System Metrics
SMS Delivery Delays to Claro Network in Brazil (724-05)
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil over a subset of short codes. This incident has been resolved.
Monitoring
We have observed a recovery from the SMS delivery delays when sending messages to the Claro Network in Brazil over a subset of short codes. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are still continuing to experience SMS delivery delays when sending messages to the Claro Network in Brazil over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We have observed a recovery from the SMS delivery delays when sending messages to the Claro Network in Brazil over a subset of short codes. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to the Claro Network in Brazil over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).