We are no longer experiencing MMS delivery reports being delayed to all networks in the US for a subset of long codes. This incident has been resolved.
Posted Aug 11, 2022 - 03:21 PDT
Update
We are observing recovery in delivery report delays when sending to all networks in the US for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 11, 2022 - 01:21 PDT
Monitoring
We are observing recovery in delivery report delays when sending to all networks in the US for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 10, 2022 - 23:21 PDT
Update
We are continuing to experience delays in receiving message delivery reports when sending to all networks in the US for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 10, 2022 - 20:45 PDT
Update
We are continuing to experience delays in receiving message delivery reports when sending to all networks in the US for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 10, 2022 - 18:45 PDT
Update
We are experiencing delays in receiving message delivery reports when sending to all networks in the US for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 10, 2022 - 17:45 PDT
Investigating
Our monitoring systems have detected a potential issue with MMS delivery reports being delayed to all networks in the US for a subset of long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Aug 10, 2022 - 17:26 PDT
This incident affected: CARRIER NETWORK (MMS Long Code, North America).