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System Metrics
Call Recordings Display Invalid URL on Callbacks
Incident
Report for Twilio
Resolved
Call recordings displaying invalid URL on callbacks has been resolved and is operating normally at this time.
Update
Call recordings displaying invalid URL on callbacks is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
Call recordings displaying invalid URL on callbacks is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We were experiencing call recordings displaying invalid URL on callbacks between the time of 10:30am pst - 12:30pm pst. Our engineering team has identified the issue and we have begun to see improvements. We will continue to monitor and ensure full system recovery. We expect to provide another update in 4 hours.
Update
We were experiencing call recordings displaying invalid URL on callbacks between the time of 10:30am pst - 12:30pm pst. Our engineering team has identified the issue and we have begun to see improvements. We will continue to monitor and ensure full system recovery. We expect to provide another update in 2 hours.
Update
We were experiencing call recordings displaying invalid URL on callbacks between the time of 10:30am pst - 12:30pm pst. Our engineering team has identified the issue and we have begun to see improvements. We will continue to monitor and ensure full system recovery. We expect to provide another update in 1 hour.
Identified
We were experiencing call recordings displaying invalid URL on callbacks between the time of 10:30am pst - 12:30pm pst. Our engineering team has identified the issue and we have begun to see improvements. We will continue to monitor and ensure full system recovery. We expect to provide another update in 30 minutes.
Monitoring
We were experiencing call recordings displaying invalid URL on callbacks between the time of 10:30am pst - 12:30pm pst. Our engineering team has identified the issue and we have begun to see improvements. We will continue to monitor and ensure full system recovery. We expect to provide another update in 30 minutes.
Investigating
Our monitoring systems have detected a potential issue with Call Recordings providing an invalid URL. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (Flex Insights) and PROGRAMMABLE VOICE US1 (Recording US1).