On Call Engineers are Investigating

Incident Report for Twilio

Resolved

We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Posted Jan 20, 2021 - 06:02 PST

Investigating

Our monitoring systems have detected a potential issue with Programmable Voice Speech Recognition. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 20, 2021 - 05:59 PST

This incident affected: PROGRAMMABLE VOICE US1 (Speech Recognition (Gather Speech) US1).