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        Phone Number Configuration Failures

        Incident Report for Twilio

        Resolved

        The failures with Phone Number configuration has been resolved and is operating normally at this time.
        Posted Aug 12, 2026 - 13:24 PDT

        Update

        Phone Number configuration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 12, 2026 - 13:11 PDT

        Monitoring

        Phone Number configuration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 12, 2026 - 12:41 PDT

        Identified

        The issue causing failures with Phone Number configuration has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 12, 2026 - 11:55 PDT

        Update

        We continue to experience failures with Phone Number configuration. Users may experience increased latency and decreased availability when updating phone number configurations Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 12, 2026 - 10:05 PDT

        Investigating

        We are experiencing failures with Phone Number configuration. Users may experience increased latency and decreased availability when updating phone number configurations Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 12, 2026 - 09:10 PDT
        This incident affected: PHONE NUMBERS.