Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Call Failures to a Subset of Twilio Numbers in Portugal
Incident
Report for Twilio
Resolved
We are no longer experiencing call failures to a subset of phone numbers in Portugal. This incident has been resolved.
Update
We have started seeing recovery for a subset of call failures to Twilio Portugal phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for a subset of call failures to Twilio Portugal phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still observing a subset of call failures to Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still observing a subset of call failures to Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still observing a subset of call failures to Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing a subset of call failures to Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).