Twilio Services
Issues related to Twilio’s Software
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      Call Failures to a Subset of Twilio Numbers in Portugal
      Incident Report for Twilio
      Resolved
      We are no longer experiencing call failures to a subset of phone numbers in Portugal. This incident has been resolved.
      Posted Sep 18, 2024 - 05:44 PDT
      Update
      We have started seeing recovery for a subset of call failures to Twilio Portugal phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Sep 18, 2024 - 01:44 PDT
      Monitoring
      We have started seeing recovery for a subset of call failures to Twilio Portugal phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 17, 2024 - 23:44 PDT
      Update
      We are still observing a subset of call failures to Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Sep 17, 2024 - 19:55 PDT
      Update
      We are still observing a subset of call failures to Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Sep 17, 2024 - 16:38 PDT
      Update
      We are still observing a subset of call failures to Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 17, 2024 - 14:47 PDT
      Investigating
      We are observing a subset of call failures to Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 17, 2024 - 13:53 PDT
      This incident affected: CARRIER NETWORK (Voice, Europe).