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        SMS Delivery Failures from Twilio to Orange Madagascar

        Incident Report for Twilio

        Resolved

        The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Madagascar is operating normally.
        Posted May 10, 2026 - 16:51 PDT

        Monitoring

        We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Madagascar and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 10, 2026 - 14:46 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 09, 2026 - 14:44 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 08, 2026 - 14:41 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted May 07, 2026 - 22:40 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted May 07, 2026 - 14:40 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 07, 2026 - 10:36 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 07, 2026 - 08:35 PDT

        Identified

        Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 07, 2026 - 07:33 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 07, 2026 - 07:21 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Madagascar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 07, 2026 - 06:15 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).