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        Errors Updating Alerts in Flex Admin Console

        Incident Report for Twilio

        Resolved

        We have fully investigated the Flex Admin Console errors issue, and it was determined that the impact was limited to one customer, who has been contacted individually to address any concerns. All systems are operational.
        Posted Sep 23, 2025 - 13:53 PDT

        Investigating

        We are currently seeing errors updating alerts in Flex Admin Console. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 23, 2025 - 13:45 PDT
        This incident affected: FLEX (Flex Admin Console).