Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
Outbound SMS Delivery Delays and Failures to Telefonica in Mexico
Incident
Report for Twilio
Resolved
We are no longer experiencing Outbound SMS delivery delays and failures to Telefonica in Mexico. This incident has been resolved.
Monitoring
We are observing recovery in Outbound SMS delivery delays and failures to Telefonica in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing outbound SMS delivery delays and failures to Telefonica in Mexico. Our engineering team has been alerted and is actively investigating. We will update in 2 hours or as soon as we have more information.
Investigating
Our monitoring systems have detected a potential issue with Outbound SMS delivery delays and failures to Telefonica in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).