SMS Delivery Degradation Towards Movistar in Venezuela

Incident Report for Twilio

Resolved

The issue was solved and the service is stable now.

Posted Jan 23, 2020 - 01:35 PST

Monitoring

We are observing recovery for SMS delivery towards Movistar in Venezuela. Our engineers are monitoring the status and we will provide more information confirming the fix in the next hour.

Posted Jan 23, 2020 - 01:16 PST

Investigating

We are observing delivery degradation for SMS towards Movistar network in Venezuela. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Jan 22, 2020 - 21:54 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).