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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
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SMS Delivery Degradation Towards Movistar in Venezuela
Incident
Report for Twilio
Resolved
The issue was solved and the service is stable now.
Monitoring
We are observing recovery for SMS delivery towards Movistar in Venezuela. Our engineers are monitoring the status and we will provide more information confirming the fix in the next hour.
Investigating
We are observing delivery degradation for SMS towards Movistar network in Venezuela. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).
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