The issue affecting calls to Twilio Brazil phone numbers has been resolved, and the service is functioning normally at this time.
Posted Apr 30, 2024 - 20:37 PDT
Monitoring
We have started seeing recovery for inbound calls to Twilio Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 30, 2024 - 18:38 PDT
Update
We are observing call failures to a subset of Twilio Brazil phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 30, 2024 - 18:04 PDT
Update
We are observing call failures to a subset of Twilio Brazil phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 30, 2024 - 17:08 PDT
Investigating
Our monitoring systems have detected a potential issue with call failures to a subset of Twilio Brazil phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Apr 30, 2024 - 17:06 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).