SMS delivery delays from US Cellular handsets to a subset of shortcodes in the US

Incident Report for Twilio

Resolved

All systems are now working as designed.

Posted Sep 07, 2019 - 10:35 PDT

Investigating

We are observing a delivery degradation in receiving SMS sent from US Cellular handsets and delays in receiving delivery receipts when sending messages to a subset of shortcodes in the US. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Sep 07, 2019 - 08:48 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).