Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Canada ISP Telecom Network using Shortcode Sender IDs

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. This incident has been resolved.
        Posted Oct 10, 2023 - 10:26 PDT

        Monitoring

        We are observing recovery in SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 10, 2023 - 08:30 PDT

        Update

        We are still experiencing SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 10, 2023 - 06:51 PDT

        Update

        We continue experiencing SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 09, 2023 - 06:51 PDT

        Update

        We are still experiencing SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 08, 2023 - 06:58 PDT

        Update

        We continue experiencing SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 07, 2023 - 14:44 PDT

        Update

        We continue experiencing SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 07, 2023 - 06:49 PDT

        Update

        We continue to experience SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 07, 2023 - 02:51 PDT

        Update

        We continue to experience SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 07, 2023 - 01:07 PDT

        Investigating

        We continue to experience SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 07, 2023 - 00:17 PDT

        Monitoring

        We are observing SMS Delivery Delays to Canada ISP Telecom Network using Shortcode sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 06, 2023 - 22:36 PDT

        Update

        We continue to experience SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 06, 2023 - 15:52 PDT

        Update

        We continue to experience SMS delivery delays to Canada ISP Telecom network using short-code sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 06, 2023 - 07:52 PDT

        Update

        We continue to experience SMS Delivery Delays to Canada ISP Telecom Network using Shortcode sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 06, 2023 - 03:54 PDT

        Update

        We continue to experience SMS Delivery Delays to Canada ISP Telecom Network using Shortcode sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 06, 2023 - 01:56 PDT

        Investigating

        We are experiencing SMS Delivery Delays to Canada ISP Telecom Network using Shortcode sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 06, 2023 - 00:56 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).
        ← Current Status Powered by Atlassian Statuspage