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Call Quality Issue to a Subset to Twilio Phone Number in Brazil
Incident
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Monitoring
We have started seeing recovery for outbound call quality from a subset of Twilio's phone numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available
Update
We are still investigating outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team will continue working with our carrier partners to resolve this. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still investigating outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team will continue working with our carrier partners to resolve this. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continue investigating outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We are investigating outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affects: CARRIER NETWORK (Voice, Latin America).