Messaging Webhook Delays in US1

Incident Report for Twilio

Resolved

Messaging webhooks have returned to normal processing times in US1.

Posted Sep 22, 2026 - 13:14 PDT

Monitoring

We have resolved the issue causing delayed Messaging webhooks for message status updates. Delivery status callbacks are processing as expected. We are continuing to monitor.

Posted Sep 22, 2026 - 12:33 PDT

Investigating

We are investigating an issue with Messaging webhooks. Users may experience delays of up to 10 minutes receiving message status webhooks. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 22, 2026 - 12:23 PDT

This incident affected: TWILIO PLATFORM (Other).