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        Elevated errors with Chat and Sync

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted May 15, 2018 - 07:36 PDT

        Update

        Chat and Sync are now operating normally. All errors occurred between 6:34am PST and 6:39am PST. We continue to monitor.
        Posted May 15, 2018 - 07:09 PDT

        Monitoring

        A fix has been implemented and we are monitoring the results.
        Posted May 15, 2018 - 07:09 PDT

        Investigating

        We are experiencing elevated errors with Chat and Sync using both the API and SDKs. We are working on resolving the issues promptly.
        Posted May 15, 2018 - 06:58 PDT
        This incident affected: SERVERLESS (Sync) and PROGRAMMABLE CHAT.