SMS Delivery Delays to Vodacom Network in South Africa Using Domestic Longcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Vodacom network in South Africa. This incident has been resolved.

Posted Nov 30, 2023 - 12:39 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Vodacom network in South Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 30, 2023 - 10:42 PST

Update

We continue to experience SMS delivery delays when sending messages to Vodacom network in South Africa using domestic long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 30, 2023 - 09:36 PST

Update

We are experiencing SMS delivery delays when sending messages to Vodacom network in South Africa using domestic long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 30, 2023 - 07:20 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Vodacom network in South Africa using domestic long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 30, 2023 - 06:18 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).