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Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Report Delays to US Sprint Network from Toll-free Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS delivery report delays when sending messages to US Sprint Network from Toll-free numbers. This incident has been resolved.
Monitoring
We are observing recovery in MMS delivery reports to US Sprint Network from Toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with MMS delivery report delays to US Sprint Network from Toll-free numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (MMS Toll-Free, North America).