MMS Delivery Report Delays to US Sprint Network from Toll-free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery report delays when sending messages to US Sprint Network from Toll-free numbers. This incident has been resolved.

Posted Oct 07, 2021 - 19:30 PDT

Monitoring

We are observing recovery in MMS delivery reports to US Sprint Network from Toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 07, 2021 - 17:31 PDT

Update

We are still experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 07, 2021 - 05:11 PDT

Update

We are still experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 06, 2021 - 21:15 PDT

Update

We are still experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 06, 2021 - 17:15 PDT

Update

We are still experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 06, 2021 - 15:03 PDT

Update

We are experiencing delays in MMS delivery reports to US Sprint Network from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 06, 2021 - 14:10 PDT

Investigating

Our monitoring systems have detected a potential issue with MMS delivery report delays to US Sprint Network from Toll-free numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 06, 2021 - 13:52 PDT

This incident affected: CARRIER NETWORK (MMS Toll-Free, North America).