Intermittent Delays in MMS Message Delivery

Incident Report for Twilio

Resolved

MMS message delivery has been restored to normal operation.

Posted Mar 29, 2016 - 21:11 PDT

Monitoring

MMS message delivery has been restored to normal performance, and all queued messages have been delivered.

Posted Mar 29, 2016 - 20:58 PDT

Update

We continue to see delays delivering some MMS messages. Our engineering is working to resolve the issue.

Posted Mar 29, 2016 - 20:39 PDT

Update

We have confirmed that a percentage of MMS messages are experiencing delays in delivery. Our engineering teams are working with out partners to resolve this issue as soon as possible. We expect to deliver queued messages at the time the issue is resolved.

Posted Mar 29, 2016 - 19:15 PDT

Identified

Our engineering team is investigating an increase in delays delivering some MMS messages.

Posted Mar 29, 2016 - 18:39 PDT