MMS Delivery Delays to Multiple Networks in US via a Subset of Long Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to multiple networks in the US via a subset of long codes. This incident has been resolved.

Posted Oct 01, 2025 - 13:03 PDT

Monitoring

We are observing recovery in MMS delivery delays to multiple networks in the US via a subset of long codes. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 01, 2025 - 11:05 PDT

Update

We continue to experience MMS delivery delays to multiple networks in the US via a subset of long codes Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 01, 2025 - 10:01 PDT

Investigating

We are experiencing MMS delivery delays to multiple networks in the US via a subset of long codes Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 01, 2025 - 09:00 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).