Message Delivery Delays to/from US Sprint from Twilio Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays when sending and receiving messages from Twilio short codes to US Sprint recipients. This incident has been resolved.

Posted Jun 10, 2020 - 10:57 PDT

Monitoring

We are observing successful delivery when sending and receiving SMS and MMS from Twilio short codes to US Sprint recipients. We will continue to monitor to ensure a full recovery.

Posted Jun 10, 2020 - 10:01 PDT

Update

We are still experiencing delivery delays when sending and receiving SMS and MMS from Twilio short codes to US Sprint recipients. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 10, 2020 - 08:39 PDT

Update

We are continuing to investigate this issue.

Posted Jun 10, 2020 - 08:27 PDT

Investigating

We are experiencing delivery delays when sending and receiving messages from Twilio short codes to US Sprint recipients. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 10, 2020 - 07:48 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America, MMS Short Code, North America).