Issue with Purchasing International Phone Numbers with a Primary Customer Profile

Incident Report for Twilio

Resolved

Twilio customers may have experience 5xx errors while trying to purchase international phone numbers with an approved primary customer profile. This impact was visible from 3/13 to 3/17. This issue was identified by our team and resolved on 3/18. There is no current impact to purchasing international numbers.

Posted Mar 12, 2025 - 22:00 PDT