SMS delivery degradation towards Nextel Brazil

Incident Report for Twilio

Resolved

We are no longer seeing delivery degradation for SMS sent towards Nextel Brazil (724-039) .

Posted Oct 23, 2019 - 11:51 PDT

Monitoring

We are observing recovery in sending SMS towards Nextel Brazil (724-039). We are actively monitoring and we will provide update shortly.

Posted Oct 23, 2019 - 10:55 PDT

Investigating

We are observing delivery degradation for SMS sent towards Nextel Brazil (724-039) . All messages are being queued. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Oct 23, 2019 - 09:40 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).