SMS Delivery Delays to AT&T Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to AT&T Mexico in Mexico. This incident has been resolved.

Posted Aug 06, 2025 - 13:38 PDT

Monitoring

We are observing successful SMS delivery to AT&T Mexico in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 06, 2025 - 11:38 PDT

Update

We continue to experience SMS delivery delays when sending messages to AT&T Mexico in Mexico. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 06, 2025 - 07:45 PDT

Update

We continue to experience SMS delivery delays when sending messages to AT&T Mexico in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 06, 2025 - 05:47 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to AT&T Mexico in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 06, 2025 - 04:48 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).