Elevated level of failed inbound calls to Brazil numbers

Incident Report for Twilio

Resolved

All systems are operating normally at this time.

Posted May 04, 2018 - 16:31 PDT

Monitoring

The carrier has restored service and inbound calls to Brazilian numbers are succeeding. Our engineers will continue to monitor the network.

Posted May 04, 2018 - 16:01 PDT

Investigating

Our monitoring system has detected an elevated level of failed inbound calls to some Brazilian phone numbers. Our engineers have escalated with the carrier and they are investigating.

Posted May 04, 2018 - 15:37 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).