Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Increased Latency and Failures on Porting APIs

        Incident Report for Twilio

        Resolved

        The latency and failures been resolved and Porting APIs are operating normally at this time.
        Posted Aug 19, 2026 - 17:58 PDT

        Update

        The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 19, 2026 - 17:33 PDT

        Update

        The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 19, 2026 - 15:40 PDT

        Monitoring

        The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 19, 2026 - 15:10 PDT

        Update

        We are still investigating intermittent latency and failures on Porting APIs. At this time customers may continue to see 500 errors when calling the Porting APIs. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 19, 2026 - 14:42 PDT

        Update

        We are investigating intermittent latency and failures on Porting APIs. At this time customers may see 500 errors when calling the Porting APIs. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 19, 2026 - 13:45 PDT

        Investigating

        Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Posted Aug 19, 2026 - 13:38 PDT
        This incident affected: PHONE NUMBERS.