Delays processing recordings

Incident Report for Twilio

Resolved

All delayed Recordings are now available via the REST API.

Posted Jan 13, 2017 - 18:26 PST

Identified

We are still experiencing delayed availability for some recordings created between 15:15 - 17:02 PST. There is no delay in the availability of new recordings via the API.

Posted Jan 13, 2017 - 17:23 PST

Investigating

We are experiencing delays processing a small number of recordings causing increased latency on the audio files being available via the API.

Posted Jan 13, 2017 - 17:10 PST

This incident affected: PROGRAMMABLE VOICE US1 (Recording US1).