Status
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Voice Insights and Debugger data unavailable, Phone Number search degraded
Incident Report for Twilio
Resolved
Voice Insights, Debugger, and Phone Numbers services have been restored. All systems are fully operational
Posted 12 days ago. Sep 07, 2017 - 07:36 PDT
Monitoring
Voice Insights, Runtime Debugger, and Phone Number Search are operating normally at this time. There may be delays retrieving Carrier and Client Voice Insights data generated since 2:06am Pacific Time on September 7. This data is being reloaded now. Voice Insights generated prior to 2:06am Pacific Time should be accessible. Our engineering team is continuing to monitor to ensure a full recovery.
Posted 12 days ago. Sep 07, 2017 - 05:02 PDT
Update
Service for the affected products has been partially restored. Our engineering team is continuing to work on complete resolution.
Posted 12 days ago. Sep 07, 2017 - 02:29 PDT
Investigating
We are investigating issues retrieving data from Voice Insights and the Runtime Debugger, and searching for Phone Numbers. Our engineers are working to resolve the issue.
Posted 12 days ago. Sep 07, 2017 - 00:57 PDT
This incident affected: Runtime (Debugger), Programmable Voice (Voice Insights <sup>Beta</sup>), and Phone Numbers.