SMS Delivery Issues to XL Axiata Indonesia

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Apr 22, 2020 - 00:15 PDT

Monitoring

We are seeing recovery of the messages submitted to XL Axiata in the Indonesia. We will continue to monitor and provide further update if necessary.

Posted Apr 21, 2020 - 23:43 PDT

Update

We are continuing to investigate this issue.

Posted Apr 21, 2020 - 22:25 PDT

Update

We are continuing to investigate this issue.

Posted Apr 21, 2020 - 21:00 PDT

Investigating

We are observing message delivery issue for our messages submitted to XL Axiata in the Indonesia. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Apr 21, 2020 - 21:00 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).