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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
AccSec US API Issue
Incident
Report for Twilio
Resolved
The issue affecting intermittent errors with AccSec - US API has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for intermittent errors with AccSec - US API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
Upon further investigation, we have confirmed that Lookup is not affected by the ongoing incident. We are actively investigating the potential issue with AccSec - US API Errors and will provide another update as soon as possible.
Update
Our monitoring systems have detected a potential issue with AccSec - US API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This post was made to update the affected products.
This post was made to update the affected products.
Investigating
Our monitoring systems have detected a potential issue with AccSec - US API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: ACCOUNT SECURITY (Lookup) and CARRIER NETWORK (Lookup Identity Match, Legacy Identity MatchAndAttributes).