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        Flex Account Creation Issue via Admin Center

        Incident Report for Twilio

        Resolved

        Account creation issue has been resolved and Twilio Flex is operating normally at this time.
        Posted Oct 15, 2024 - 09:28 PDT

        Update

        Twilio Flex account creation via Admin Center is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Oct 15, 2024 - 09:18 PDT

        Update

        Twilio Flex account creation via Admin Center is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Oct 15, 2024 - 08:50 PDT

        Monitoring

        Twilio Flex account creation via Admin Center is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Oct 15, 2024 - 08:19 PDT

        Update

        We are investigating an issue with Flex Account creation for a subset of customers. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 15, 2024 - 07:44 PDT

        Investigating

        We've become aware of a potential issue with the creation of Twilio Flex Account via Admin Center. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 15, 2024 - 07:08 PDT
        This incident affected: FLEX (Flex Admin Console).
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