Automated Alert: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the Programmable Messaging/SMS issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Mar 06, 2024 - 22:22 PST

Investigating

Our monitoring systems have detected a potential issue with smpp-provider-edge. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 06, 2024 - 20:18 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).